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SupplyOn Customer support hotline

When should you reach out?

  • System accessibility issues
  • Long processing times
  • Technical portal issues
  • Access and user management
  • Payment problems
  • General concerns

Please keep in mind that while SupplyOn can assist with various issues, they cannot provide support for Bosch transport-related operational issues. For transport-related concerns, please contact our Bosch team directly.

Contact SupplyOn
Europe
Budapest

Transport Management Center (TMC)

When should you reach out?

  • Transport-related concerns
  • Control Point (CP) and Network Link (NWL) related issues
  • Plant visibility issues
  • Demand problems
  • Packaging material related concerns

Who should you get in touch with?

To get fast support, always include the FPA number in your email subject so our team can easily identify the shipment and provide efficient assistance. For any material management issues , including discrepancies in quantities, packaging instructions, ASN content, label printing, or general questions, please contact your Bosch Plant Contact.

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Mexico city

Transport Management Center (TMC)

When should you reach out?

  • Transport-related concerns
  • Control Point (CP) and Network Link (NWL) related issues
  • Plant visibility issues
  • Demand problems
  • Packaging material related concerns

Who should you get in touch with?

To get fast support, always include the FPA number in your email subject, along with the plant acronym (e.g., TlP for Toluca plant or ChP for Charleston plant), so our team can easily identify the shipment and provide efficient assistance. For any material management issues , including discrepancies in quantities, packaging instructions, ASN content, label printing, or general questions, please contact your Bosch Plant Contact.

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Campinas

Transport Management Center (TMC)

When should you reach out?

  • Transport-related concerns
  • Control Point (CP) and Network Link (NWL) related issues
  • Plant visibility issues
  • Demand problems
  • Packaging material related concerns

Who should you get in touch with?

To get fast support, always include the FPA number in your email subject so our team can easily identify the shipment and provide efficient assistance. For any material management issues , including discrepancies in quantities, packaging instructions, ASN content, label printing, or general questions, please contact your Bosch Plant Contact.

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Various locations

Intercontinental support team

When should you reach out?

  • Transport-related concerns
  • Control Point (CP) and Network Link (NWL) related issues
  • Plant visibility issues
  • Demand problems
  • Packaging material related concerns

Who should you get in touch with?

To get fast support, always include the FPA number in your email subject so our team can easily identify the shipment and provide efficient assistance. For any material management issues , including discrepancies in quantities, packaging instructions, ASN content, label printing, or general questions, please contact your Bosch Plant Contact.

AGR
Various locations

Goods Receiving (AGR)

Please feel free to reach out to the following email address for questions concerning -

  • The Automated Goods Receiving (AGR) project
  • Global Transport Labels printing (GTL)
  • Packaging Instructions independently from used EDI technic
  • General questions around the Bosch EDI and ASN process

E-mail address: edi2-0.management@de.bosch.com